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Product Sustenance & Customization

Customer: Leading Food Equipment manufacturer in Mid-West.

PROJECT SCOPE

  • Continuous product improvements as part of sustenance support.
  • Reduce turnaround time to evaluate & validate change requests.
  • Custom frames & mountings to be carried out for leading restaurant chains.
  • Shorten engineering response time for special customization requests

APPROACH

  • Distributed team with follow the sun model for sustenance support
  • Change requests evaluated and validated by onsite engineer
  • Offshore carried CAD design activities to support sustenance

KEY HIGHLIGHTS

  • Facilitated quick turn around time to implement the changes
  • Supported product customization activities for custom orders

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