Product Sustenance & Customization
Customer: Leading Food Equipment manufacturer in Mid-West.
SCOPE
- Continuous product improvements as part of sustenance support.
- Reduce turnaround time to evaluate & validate change requests.
- Custom frames & mountings to be carried out for leading restaurant chains.
- Shorten engineering response time for special customization requests
APPROACH
- Distributed team with follow the sun model for sustenance support
- Change requests evaluated and validated by onsite engineer.
- Offshore carried CAD design activities to support sustenance.
KEY HIGHLIGHTS
- Facilitated quick turn around time to implement the changes.
- Supported product customization activities for custom orders.
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